At Empower, these are the principles that guide our business, our product and service development and delivery, our brand, and our relationships with the broader community.
Through years of operation, with consultation with our clients and stakeholders, the Empower team came together to define what it is that makes us who we are, and the sort of values we all want to live by and be held accountable to.
What you read below is a summary of the things that all of us at Empower strive to live up to, both in and outside the Empower walls.
OUR PURPOSE
To EMPOWER those around us to get more out of life.
Our values help to direct every choice we make, from how to treat our clients and each other, through to who we hire, or which community organisations we become involved with. They should give all who take the time to read them a very clear picture of the sort of organisation we strive to create, and the sort of people the Empower team strive to be.
Our Values
We EMPOWER those around us
by providing them with the knowledge, skills and motivation to pursue their goals.
We ENGAGE with the WORLD as a TEAM, and CREATE A WIDER FAMILY
We GO BEYOND
those aspects of care that fall within the traditional scope of physiotherapy. Our service does not end where other practices end their service – we are concerned with the holistic well-being of our clients.
We nurture and promote HAPPINESS and FUN in everything we do
We are CREATIVE, INNOVATIVE and FLEXIBLE
We Are PASSIONATE and DETERMINED
We EMBRACE LEARNING and PERSONAL GROWTH
about our clients and how best we can help them, utilising the latest in research evidence to constantly strive to improve our service.
We BUILD OPEN and HONEST RELATIONSHIPS with POSITIVE COMMUNICATION
We DELIVER VALUE at EVERY OPPORTUNITY
and understand that value is not just a dollar figure, but can be the provision of a solution to a problem, a caring smile or a friendly chat.
We GIVE BACK
by being committed to participating in and contributing to both the local and our broader community, and embrace learning about the world in which we live in, so that we can be active and responsible drivers towards an improved society.